Approving work · Businesses

What if the work isn't done right?

Ask for changes and the technician redoes it. If you can't agree, open a dispute: the payment stays held while OnSiteO looks at it.

1. 1On Approvals, tap "Ask for changes" and explain what is wrong. Or deny single items under "Review each item" on the job.
2. 2If that doesn't fix it, tap "open a dispute" on the job.
3. 3Choose what is wrong and what you ask for: redo the work, pay part or a full refund.

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