During the job · Businesses

What if my technician doesn't show up?

We let you know if your technician hasn't checked in after the start time. Tap "Find a replacement". We find you a replacement or you get your money back.

1. 1Open the job and tap "Find a replacement".
2. 2We look for another technician, starting with ones you have worked with.
3. 3If the new technician costs more, you see exactly how much before anything happens: pay the difference in one tap, or choose a full refund.

• You can choose a full refund at any time while we are still looking.

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